Faqs

General Information

How do I schedule an appointment?

                Call 931-684-5353 to schedule an appointment.

Are you open on Saturday?

                We are not. We are open Tuesday/Wednesday/Thursday

 

What time do I drop off my pet and what time to I pick up my pet?

                All pets are dropped off between 7:30am and 8:15am. Pick up is between 3:00pm and 4pm

 

Can I board my pet with you the night before?

                No. We do not have the space to offer boarding.

 

What if my dog is aggressive?

When you make your appointment, please let us know. We will schedule your drop off at 8:30 am when everybody else is gone. Leave your dog in the car and come in and fill out the paperwork. Then bring him/her in.

 

Does my Cat need to be brought in a carrier?

Yes. All cats MUST be brought in individual carriers. We have cardboard carriers for $5. Under no circumstances should you bring your cat in your arms.

 

What forms of payment does MTSNC accept?

                We accept cash and check only.

 

I need to get my pet fixed but I cannot afford it. What can I do?

We do have grants for low income individuals and families. You must complete an application and provide proof of income for each adult in the household.

 

About Spay/Neuter

How old does my pet have to be to have surgery?

                Dogs must be 2 months and 2 lbs. Cats must be 4 months and 3 lbs.

 

Do you have a licensed Veterinarian performing the surgery?

April was born and raised in Jackson, Tennessee. She attended Mississippi State University for my Bachelor of Science, Master of Veterinary Medical Science, and Doctor of Veterinary Medicine degrees. Once April graduated vet school in 2012, she moved to Toronto, Ontario, Canada to be with her husband who is also a veterinarian while he finished his specialty degree in veterinary pathology. April practiced small animal medicine there for almost 5 years before moving to Atlanta, Georgia with her husband to continue on with the next steps in their careers. While in Atlanta, April worked for the USDA Food Safety and Inspection Service as a Public Health Veterinarian. It was a very unique experience that provided her with incredibly valuable insight into the world of public health. Following her time with the USDA she discovered the exciting and rewarding world of spay/neuter. April started work for a great facility in western Georgia and was able to help thousands of animals and families throughout her time there. When her husband was offered his dream opportunity to work at Vanderbilt University, they jumped at the chance to start their next chapter in the great state of Tennessee. April is very excited to continue her work as a spay/neuter veterinarian at Middle Tennessee Spay & Neuter Clinic. To quote April “It has by far been the most gratifying work I have ever experienced and I am privileged to be a part of the MTSNC team”. When April is not working, she loves life as the mother of their sweet, sassy, energetic daughter Lennox. As a family they love to explore the city, go to the park and get outside whenever possible. They are also big sports family so you may find them cheering on the Mississippi State Bulldogs, the Preds and the Titans!

 

Will my pet have to undergo anesthesia?

Yes. All animals visiting our clinic will undergo general anesthesia. Pets are closely monitored while they are under anesthesia by our highly trained staff and are awake and ready to go when you pick them up at the end of the day.

 

How do I prepare my pet for surgery?

                Preparing Your Animal for Surgery:

  • All animals (including outdoor cats) should stay indoors the evening before surgery.
  • Cats must have access to a litter box before and after surgery.
  • All animals should continue to be given water until the time of their appointment.
  • Adult animals should have food withdrawn after their evening meal the night before surgery by 10 PM. Do not fast your pet for more than 12 hours.
  • If your pet is four months, they can eat a small morning meal before their appointment.

 

Will my pet get any pain medication?

Pets receive an injection or oral pain medicine as well as an anti-inflammatory that lasts 24 hours.

My pet is in heat. Can you still spay her?

We do not spay dogs when they are in the bleeding stage of heat. If you have scheduled an appointment and you notice her bleeding before the appointment, please call our office to reschedule.

We spay cats if they are in heat.

 

Vaccines

Is it safe to re-vaccinate my pet if I am not sure if they have had any vaccines?

                Yes. It is safe to re-vaccinate your pet.

 

What vaccines does my pet need?

If your animal is 3 months or older, a rabies vaccination will be required if your animal is not already up-to-date. Rabies vaccines are $10.00. Additionally we offer FVRCP for cats, and for dogs we offer DA2PP and Bordetella (kennel cough).

 

What other services do your offer?

We are a limited service clinic and we do not perform any surgeries/procedures or treat any illnesses, injuries or other conditions outside of spay/neuter. We do offer basic wellness care such as vaccinations, microchips, heartworm tests, and FeLV/FIV testing at the time of surgery.

 

After Surgery

Will my pet need an e-collar?

If you think your pet will lick at his/her incision site, then yes, you do need one. Dogs most prone to lick at their incision sites are high energy dogs, smaller dogs and larger dogs. Female cats that will be recuperated in a crate or cage will need to have an e-collar. They are $5.

 

How do I know if my pet is in pain?

Signs of pain include fatigue, hiding, licking, panting, and slow or limited movement. If you think that your animal is in pain, please contact us and the doctor can prescribe additional medications. You can reach us at 931-684-5353. After hours, call the Pet Emergency Clinic at 615-867-7575

 

How much supervision will my pet need after surgery.

It will take 10-14 days to fully recover from surgery. The incision site will need to be checked twice daily. Activity during this time should be kept to a minimum. No running, jumping, swimming or bathing during this time. The first night, ALL pets should be kept warm as the anesthesia lowers their body temperature.

 

Do I need to bring my pet back to have the stitches removed?

No. All stitches are dissolvable. The out skin is glue with surgical glue. Do not allow that area to get wet or put anything on the incision site. Creams or ointments may dissolve the glue.

 

There is a lump at the incision site. What is that?

This may be a suture reaction. Suture reactions often occur in puppies or kittens. It is a bump that appears near the incision site that is firm to the touch and does not appear to cause discomfort to your animal. This bump will need to be monitored for changes and will go away on its own after 2-3 months.   If you notice increased redness, soft swelling, or oozing near the incision, please contact us right away.

 

Other Questions

Can I bring my pet back to you for annual vaccinations?

No. We encourage you to take your pet to a regular vet for annual health check-ups and vaccines.




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846 Union St.
Shelbyville, TN 37160
931-684-5353

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