Frequently Asked Questions

How do I schedule an appointment?

Fill out our appointment form, available in office or online. The form must be completed, signed, and sent in with prepayment for all services. Once it is received, a member of our staff will contact you via phone to schedule an appointment.If you had problems downloading from our “Home” page, try these links

Standard Spay or Neuter Application

Low Income Assistance Application

PDF Forms may be emailed to mtsnc@mtsnc.org

Are you open on Saturday?
We are not. We are open Tuesday/Wednesday/Thursday
Can I board my pet with you the night before?
No. We do not have the space to offer boarding.
What if my dog is aggressive?
When you make your appointment, please let us know. We will schedule your drop off at 8:30 am when everybody else is gone. Leave your dog in the car and come in and fill out the paperwork. Then bring him/her in.
Does my Cat need to be brought in a carrier?
Yes. All cats MUST be brought in individual carriers. We have cardboard carriers for $5. Under no circumstances should you bring your cat in your arms.
I need to get my pet fixed but I cannot afford it. What can I do?
We do have grants for low income individuals and families. You must complete an application and provide proof of income for each adult in the household.
How old does my pet have to be to have surgery?
Dogs must be 4 months and 5 lbs. Cats must be 4 months and 3 lbs.
Do you have a licensed Veterinarian performing the surgery?
Yes, all surgeries are perfomed by a licensed Veterinarian!
Will my pet have to undergo anesthesia?
Yes. All animals visiting our clinic will undergo general anesthesia. Pets are closely monitored while they are under anesthesia by our highly trained staff and are awake and ready to go when you pick them up at the end of the day.
How do I prepare my pet for surgery?

Preparing Your Animal for Surgery:

  • All animals (including outdoor cats) should stay indoors the evening before surgery.
  • Cats must have access to a litter box before and after surgery.
  • All animals should continue to be given water until the time of their appointment.
  • Adult animals should have food withdrawn after their evening meal the night before surgery by 10 PM. Do not fast your pet for more than 12 hours.
  • If your pet is four months, they can eat a small morning meal before their appointment.
Will my pet get any pain medication?
Pets receive an injection or oral pain medicine as well as an anti-inflammatory that lasts 24 hours.
My pet is in heat. Can you still spay her?
We do not spay dogs when they are in the bleeding stage of heat. If you have scheduled an appointment and you notice her bleeding before the appointment, please call our office to reschedule.

We do spay cats if they are in heat.

Is it safe to re-vaccinate my pet if I am not sure if they have had any vaccines?
Yes. It is safe to re-vaccinate your pet.
What vaccines does my pet need?
If your animal is 3 months or older, a rabies vaccination will be required if your animal is not already up-to-date. Rabies vaccines are $10.00. Additionally we offer FVRCP for cats, and for dogs we offer DA2PP and Bordetella (kennel cough).
Will my pet need an e-collar?
E-collars (cones) are recommended for all animals, but they are required for dogs. They are $5. If your dog is over 75lb, they are $10. E-collars, or cones, are to prevent your pet from biting or licking at the incision after surgery. They must be worn for 7-10 days. If your pet licks after the surgery, the incision can open up and cause infections, tearing out internal stiches, causing a second vet visit and extra expenses, in extreme circumstances death or euthanasia. So make sure to keep the cone on for the safety of your pet.
What other services do your offer?
We are a limited service clinic and we do not perform any surgeries/procedures or treat any illnesses, injuries or other conditions outside of spay/neuter. We do offer basic wellness care such as vaccinations, microchips, heartworm tests, and FeLV/FIV testing at the time of surgery.
How do I know if my pet is in pain?
Signs of pain include fatigue, hiding, licking, panting, and slow or limited movement. If you think that your animal is in pain, please contact us and the doctor can prescribe additional medications. You can reach us at 931-684-5353. After hours, call the Pet Emergency Clinic at 615-867-7575
How much supervision will my pet need after surgery?
It will take 10-14 days to fully recover from surgery. The incision site will need to be checked twice daily. Activity during this time should be kept to a minimum. No running, jumping, swimming or bathing during this time. The first night, ALL pets should be kept warm as the anesthesia lowers their body temperature.
Do I need to bring my pet back to have the stitches removed?
No. All stitches are dissolvable. The out skin is glue with surgical glue. Do not allow that area to get wet or put anything on the incision site. Creams or ointments may dissolve the glue.
There is a lump at the incision site. What is that?
This may be a suture reaction. Suture reactions often occur in puppies or kittens. It is a bump that appears near the incision site that is firm to the touch and does not appear to cause discomfort to your animal. This bump will need to be monitored for changes and will go away on its own after 2-3 months. If you notice increased redness, soft swelling, or oozing near the incision, please contact us right away.
Can I bring my pet back to you for annual vaccinations?
No. We encourage you to take your pet to a regular vet for annual health check-ups and vaccines.

846 Union St. Shelbyville, TN 37160

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